This training provides the information and skills needed to engage in effective redress processes. It provides participants with the insight, tools and skills to carefully plan and comprehensively provide a direct personal response which delivers optimal support and best meets survivor expectations.
People who were abused and betrayed within institutions often struggle to feel, and be, safe. They can experience strong emotions, and have challenges regulating their emotions and levels of arousal, especially when re-engaging with institutions. Effective redress requires all personnel to be trauma-informed to minimise the risks of de-stabilisation and re-traumatisation, and to support healing. All institutions offering a direct personal response must understand the redress process, dynamics of institutional abuse and challenges of providing redress to people harmed in institutions.