Your use of the Blue Knot Community and Blue Knot Professional Community sites is subject to the following Terms of Service. These terms include important information such as warranty disclaimers and limitations of liability. Your use of this website constitutes acceptance of these terms.
- Information on the Blue Knot Community and Blue Knot Professional Community sites
These sites provide general information only. While Blue Knot Foundation endeavours to provide accurate and useful information, the material included on them should not be regarded as therapeutic or medical advice, or as a substitute for it. Although Blue Knot Foundation updates its content regularly through a continuous quality improvement process, we cannot guarantee that all of the information is accurate. Users should seek advice from an appropriately trained and experienced professional for any issues related to their health.
Subject to consumer guarantees Blue Knot Foundation does not give any express or implied warranties and makes no representations in relation to the Blue Knot Community or Blue Knot Professional Community websites. As such it cannot guarantee their availability or the accuracy, quality, reliability, or suitability of information on these sites. It similarly cannot guarantee the links to and from the sites, or the goods and services featured on the sites.
Uses are advised to make their own assessments and inquiries to verify the accuracy of the information on Blue Knot websites. Additionally, and subject to consumer guarantees, Blue Knot Foundation does not warrant that the 2 websites are free of computer viruses or other defects or that your access to them will be continuous and uninterrupted. You must not knowingly introduce any viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful to the Blue Knot Foundation websites.
- Limitation of liability
Subject to consumer guarantees Blue Knot Foundation excludes all liability for any loss, damage, cost, claim or expense whatsoever arising out of or in connection with these terms, or the Blue Knot Community and Blue Knot Professional Community websites, the content, or items accessible by the links to or from either website, and the goods and services featured on the sites.
- Links
The Blue Knot Community and Blue Knot Professional Community websites contain links to other websites. These links are provided for searching of third party sites, including products and services but are not an endorsement of them or their goods and services. These terms of service do not cover third party sites to which Blue Knot websites link. You acknowledge that you enter any third party websites at your own risk. Blue Knot Foundation is not responsible for their content, goods or services or their privacy practices.
3.1 Linking to Blue Knot Community and Blue Knot Professional Community websites
You may link to these sites, but permission is restricted to making a link without altering the relevant Blue Knot website’s contents.
Permission is not granted to reproduce, frame or reformat the files, pages, images, information and materials from this site on any other site unless express written permission has been obtained from Blue Knot Foundation. Blue Knot Foundation reserves the right to prevent any form of linking, or revoking permission, by giving notice.
- Availability and communication
Blue Knot Foundation does not guarantee continuous access to and availability of the Blue Knot Community or Blue Knot Professional Community websites and excludes all liability in connection with any direct, indirect or consequential loss in any form associated with this. Blue Knot Foundation will not be liable if either website is unavailable for any reason.
Blue Knot Foundation does not guarantee electronic communications. This relies on third party providers and is vulnerable to interception by third parties. Blue Knot Foundation does not guarantee the security or confidentiality of these communications or the security of the Blue Knot Community or Blue Knot Professional Community websites.
- Privacy
Blue Knot is committed to protecting your privacy. Our Privacy Policy outlines how we collect and manage personal information. We encourage you to read our Privacy Policy, available here: https://blueknot.org.au/wp-content/uploads/2023/07/Blue-Knot-Privacy-Policy-July-2023.pdf
By registering for or accessing any of our services, you indicate that you accept our Privacy Policy and approve the collection, use and disclosure by Blue Knot of your personal information in accordance with our Privacy Policy.
If you wish to access or correct your personal information or have any questions about our Privacy Policy or practices, please follow the contact details listed in our policy.
- Use of information and materials
All intellectual property rights, including copyright and patents included in the Blue Knot Community and Blue Knot Professional Community websites, Blue Knot goods and services, and all components of them are owned or licenced by Blue Knot Foundation.
Blue Knot Foundation grants you a non-exclusive and non-transferable licence to use the information on the Blue Knot Community website and the Blue Knot Professional Community website for your own personal use. Specifically, you may download, store in cache, display, print and make a single copy of information or material from the Blue Knot sites for your personal or non-commercial use only. This includes registered downloads of fact sheets and publications which are earmarked from free download.
Users are not permitted to re-transmit, modify, distribute or commercialise the information or material without seeking prior written approval from Blue Knot Foundation. You are not permitted to use any trademarks, logos or trade names appearing on this website without our consent.
It is not permitted to use the Blue Knot Foundation information, material or publications to sell a product or service, or to increase traffic to your own website for commercial reasons. Any permitted reproduction must acknowledge Blue Knot Foundation as the source of the information or material reproduced and comply with these terms and conditions.
- Prohibited uses
In using the Blue Knot Community and Blue Knot Professional Community websites you must not engage in any commercial activity including marketing, advertising or commercial promotion of goods and services, data mine or use robots or other data collection methods to:
- Impersonate or falsely claim to represent a person or an organisation
- Defame, abuse, stalk, harass, threaten or otherwise violate the legal rights of others, including without limitation, rights relating to privacy and publicity
- Post, link to, or otherwise communicate or distribute any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful material or information, or otherwise use these websites in a manner which is unlawful or would infringe the rights of another person including intellectual property rights; or
- Post, link to, or otherwise distribute any information, material or item which contains a virus, trojan horse, worm or otherwise disruptive or harmful component.
Blue Knot Foundation may at any time immediately and without notice, terminate or restrict your access to either, or both, Blue Knot websites at any time for any reason including breaching these terms and conditions. Any limitations of our liability survive such termination.
- Applicable laws
The terms and conditions are governed by and must be construed in accordance with the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of that State as well as those of the Commonwealth of Australia and any courts which may hear appeals from those courts in respect of proceedings in connection with these Terms & Conditions or the Blue Knot websites.
- Subject to change
These websites are subject to change at any time without notice as content is reviewed, although Blue Knot has no obligation to update out-of-date content on the Blue Knot websites. The websites may also contain errors.
Blue Knot Foundation may from time to time review these terms and conditions and update them to take account of new laws, regulations, products and technology. Your use of the Blue Knot Community and Blue Knot Professional Community websites will be governed by the latest terms and conditions on them. By continuing to use these websites you agree to the latest terms and conditions. It is your responsibility to check regularly for updated versions of the terms and conditions.
- Feedback and complaints
Blue Knot Foundation endeavours to provide safe, accessible, attuned and equitable services to all service users and community members. An effective feedback process is an essential part of this commitment.
For more information, see Blue Knot Complaints Policy click here
Our Helpline services have their own complaints policy. For the Counselling Service Users Complaints Policy, Counselling Service Users Complaints Policy click here